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Legal notice

The use of the website HTTP://WWW.CARRISHOTELES.COM is governed by the rules set out in this legal notice in accordance with Spanish law. By using it, the user undertakes to use the website and its services and contents without contravening current legislation, good faith, generally accepted uses and public order, and in compliance with the LSSI law, we inform you that this website and all its material belong to CARRIS HOTELES, S.L., with C.I.F: B-27.350.859 ; Rúa do Gozo, 18, 15820, San Marcos, Santiago de Compostela, A Coruña, (Registro Mercantil de Santiago de Compostela, Tomo 126, Folio 130, Hoja SC-45530), and contact e-mail address: info@carrishoteles.com.

The website https://www.carrishoteles.com or any part of it may not be reproduced, duplicated, copied, sold, resold or exploited for any commercial or other purpose that is not expressly permitted by our company. Likewise, the use of the website for illicit purposes against Carrís Hoteles or any third party, or which, in any way, may cause damage or impede the normal functioning of the website, is prohibited.

The modification of the materials or the use of the same for any other purpose constitutes a violation of the registered trademark rights.

Use of Carrís Hoteles’ online booking services

1) ON-LINE RESERVATION SERVICES: The purpose of these services is the reservation of rooms in any of the Carrís Hoteles hotels. The use of these services implies the full and unreserved acceptance and validity of each and every one of the general conditions contained in the latest updated version of these general conditions.

2) CONDITIONS OF CONTRACTING: When using the service, the User will receive a confirmation e-mail which will include their booking reference number. This e-mail serves as proof of your reservation and as confirmation of acceptance.

3) GUARANTEE AND CANCELLATION POLICY: Reservations made through this page will be guaranteed by the credit card provided by the User on the form. No-show at check-in or cancellation after the deadline (less than 24 hours) will result in an automatic charge to the credit card for the amount corresponding to one night, as well as the cancellation of the reservation.

To cancel a reservation you can contact the destination hotel from Monday to Sunday.

Data protection

In accordance with the provisions of the Personal Data Protection regulations, we inform you that you are providing your personal data to the Data Controller: CARRIS HOTELES, S.L. (hereinafter THE COMPANY), with address at PRúa do Gozo, 18, 15820, San Marcos, Santiago de Compostela, A Coruña (Santiago de Compostela Business Register, Volume 126, Folio 130, Page SC-45530).

1. PURPOSE OF PROCESSING

The data collected will only be those detailed in the contact form, as well as those that you yourself provide us with in the “Comments” section.

The COMPANY may process your personal data in accordance with the following purposes:

To manage your navigation through the Website.

Manage the Customer Service, to respond to questions, complaints, comments or concerns you may have regarding the information included on the Website, as well as any other queries you may have.

To process your data for commercial purposes, provided that you have consented to the relevant processing of personal data. In order to give us consent to send you information about our services, you will have to tick the box “Yes, I wish to receive commercial information”. Otherwise, we will not be able to use your personal data for this purpose.

To manage the performance, maintenance, development and control of any relationship that the COMPANY has with you.

Failure to provide certain information marked as mandatory, may mean that it is not possible to process your request through the contact form.

In the event that you provide us with Personal Data of third parties, you are responsible for having informed and obtained their consent to be provided for the purposes indicated in the corresponding sections of this Privacy Policy and Cookies.

2. LEGITIMISATION OF THE PROCESSING OF YOUR PERSONAL DATA

The legitimacy is based on the consent that you give us by clicking on the button “I ACCEPT THE DATA PROTECTION POLICY”.

3. RECIPIENTS OF TRANSFERS

We will not pass on your data to third parties.

We contract our virtual infrastructure on a “cloud computing” model through ALTIA and under the EU-US Privacy Shield agreement.

4. RIGHTS

Finally, we would like to inform you of your data protection rights.

  • The right to request access to your personal data.
  • The right to request its rectification or deletion (right to be forgotten).
  • The right to request the restriction of their processing, and to object to their processing.
  • The right to data portability.
  • To exercise your rights, all you have to do is make a written request and attach a copy of your ID card.

CARRIS HOTELES, S.L. has appropriate forms for this purpose. All you have to do is request them or submit your own written request at Rúa do Gozo, 18, 15820, San Marcos, Santiago de Compostela, A Coruña or by e-mail to gdpr@grupocarris.com.

5. SECURITY MEASURES

CARRIS HOTELES, S.L. has implemented the necessary technical and organisational measures to guarantee the security of your personal data and to avoid its alteration, loss and unauthorised processing and/or access, taking into account the state of technology, the nature of the data stored and the risks arising from human action or the physical and natural environment to which it is exposed.

Use of Cookies

Access to this Site may involve the use of cookies, both on its pages and on those linked or referenced by links. Users who do not wish to receive cookies or who wish to be informed of their use may configure their browser accordingly.

Limitation of responsibility

Under no circumstances shall Carrís Hotels be liable to any third party for any direct or indirect economic damage, loss of clientele or loss of profits, resulting from the use of https://www.carrishoteles.com.

Links to other websites

In the event that this website may contain links to other portals or websites not managed by Carrís Hoteles, this company declares that it has no control over these sites and is not responsible for their content. The links that this website may contain are only offered as informative references, without any type of evaluation of the contents, owners, services or products offered through them. Carrís Hoteles reserves the right to remove any link at any time. In any case, Carrís Hoteles. is exonerated from any responsibility in relation to the services provided by these third parties against any claims of any nature and lawsuits that may be filed in relation to them.

The establishment of any “hyperlink” between a web page and any of the web pages of the website of Carrís Hoteles will be subject to the following conditions:

a) UNDER NO CIRCUMSTANCES WILL CARRÍS HOTELES BE RESPONSIBLE for the contents or services made available to the public on the web page from which the hyperlink is made, nor for the information and statements included in the same.

b) THE REPRODUCTION, in whole or in part, of any of the services or contents of the Carrís Hoteles website is NOT PERMITTED.

c) THE WEBSITE ON WHICH THE HYPERLINK IS ESTABLISHED will not contain any trademark, commercial name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to Carrís Hoteles.

Applicable law and jurisdiction

The present conditions shall be governed by Spanish law, which shall be applicable in all matters not provided for in these conditions in terms of interpretation, validity and execution. Carrís Hoteles and the User, expressly waiving any other jurisdiction, submit to the Courts and Tribunals of Lugo for any dispute that may arise from the provision of the services covered by these General Conditions.

Exclusive advantages of booking on the website